Privacy Policy — Nutrition Hub

Overview

Nutrition Hub (“we,” “our,” or “the Company”) is a smoothie and nutrition club located at 8201 Broadway St, Suite 113, Pearland, TX 77581 (EIN: 88-4164610). This Privacy Policy explains how we collect, use, and safeguard your information when you sign up for our text message program and use our services.

Information We Collect

Name and mobile phone number when you complete our SMS opt-in form at nutritionhub101.com/sms
Message interaction data such as whether a message was delivered or whether you replied STOP or HELP
Contact and order information (name, email, address, purchase history) you voluntarily provide when you place an order, join our loyalty program, or book an appointment

SMS / Text Message Program

Nutrition Hub Text Updates — By opting in, you consent to receive recurring automated marketing and informational text messages from Nutrition Hub, including loyalty and rewards updates, appointment and consultation reminders, and promotional offers and specials.

Message frequency: Message frequency varies (approximately 2–6 messages per month).
Message & data rates may apply. Check with your mobile carrier for details.
To opt out: Reply STOP to any message at any time. You will receive a one-time confirmation and no further messages.
To get help: Reply HELP to any message, or contact us at the address below.
Supported carriers: Major US carriers including AT&T, Verizon, T-Mobile, and others. Carrier support may vary.

Consent to receive text messages is not a condition of any purchase or service.

Your mobile phone number and opt-in status will never be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We use your mobile number solely for the Nutrition Hub communications you opted into, as described above.

How We Use Your Information

To deliver the SMS updates you have opted into
To send loyalty and rewards notifications
To send appointment and consultation reminders
To share promotions, specials, and product announcements
To respond to your inquiries and requests

Data Storage and Security

Opt-in data (name and phone number) is stored securely and is accessible only to authorized Nutrition Hub staff and our messaging service provider. We use industry-standard security practices to protect your information. We do not store payment card data on our systems.

Third-Party Services

We use Twilio, Inc. (through the LeadConnector/HighLevel platform) as our SMS messaging service provider. Twilio processes message delivery on our behalf and is subject to its own privacy policy available at twilio.com/legal/privacy. No personal information is shared with our messaging provider beyond what is necessary to deliver your messages.

Your Rights

Opt out of SMS messages at any time by replying STOP
Request deletion of your contact information by emailing us (see below)
Ask what information we hold about you

Children’s Privacy

Our SMS program is intended for individuals 18 years of age and older. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of our SMS program after changes constitutes acceptance of the updated policy.

Contact Us

Nutrition Hub
8201 Broadway St, Suite 113
Pearland, TX 77581
Phone: (844) 748-2536
Email: ronnie@nutritionhub101.com
Website: nutritionhub101.com

See also our Terms & Conditions and our SMS opt-in page.